Boltify Limited Privacy Policy – Updated on 10/03/2025

Boltify Limited respects the privacy of its customers and website users.

Our Privacy Statement explains what information we collect about you, how we use it, and what you can do if you have any concerns.

Collecting Personal Information

The following types of personal information may be collected, stored, and used by us:

• Information about your computer and visits to and use of this website, including your IP address, your location, your web browser, your operating system, your referral source, the length of your visit, the number of pages viewed and your navigation paths.
• Information about your use of our products and services, including your name, email address, address, phone number, bank details and marketing preferences.

Using Your Personal Information

In accordance with this policy, we will use the personal information you provide to us for the purposes stated.

We may use your personal information to:

• We manage our business, including billing, processing payments, identifying and preventing fraud, sending critical service communications, complying with law enforcement and regulatory requirements, and providing general customer service.
• Personalize our website for you.
• Empower your use of our products and services.
• We will send you the goods and services you have purchased, including the processing and confirmation of your order.
• If you submit personal information for publication on our website, we may publish and otherwise use that information in accordance with the licence you grant us to.
• It is our policy not to share your personal information with third parties for the purpose of direct marketing by them or any other third party.
• WorldPay/Paypal handles all financial transactions on our website. Payment details will be shared with our payment service provider only to the extent necessary to facilitate payments, refunds, and resolve complaints and queries relating to such payments and refunds.

Disclosing Personal Information

For the purposes described in this policy, we may disclose your personal information to our employees, insurers, professional advisers, agents, suppliers, or subcontractors.

In accordance with this policy, we may share your personal information with any member of our group of companies (including our subsidiaries, our ultimate holding company, and all its subsidiaries).

We May Disclose Your Personal Information:

• To the extent that we are obligated to do so by law.
• In connection with any on-going or prospective legal proceedings.
• In order to ascertain, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
• To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
• Except as provided in this policy, we will never provide your personal information to third parties.

International Data Transfers

In order to ensure that the information we collect is used as described in this policy, we may store, process, and transfer it within and between any of the countries in which we operate.

 Section 6 outlines your explicit consent to the transfer of personal information.

Retaining Personal Information

Our data retention policies and procedures are set out below, which are intended to help us adhere to our legal obligations in terms of retaining and deleting personal information.

Any personal information we process will not be retained beyond what is necessary for the purpose for which it was collected.

Not with standing the other provisions of this Section 7, we will keep documents (including electronic documents) containing personal data: 

• To the extent that we are required to do so by law;
• If we believe that the documents may be relevant to any on-going or prospective legal proceedings.
• In order to ascertain, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of Your Personal Information

The personal information you provide to us will be protected with reasonable technical and organizational safeguards.

• Your personal information will be stored on a secure (password-encrypted, firewall-protected) server.
• Our website will use encryption technology to protect all electronic financial transactions.
• Data transmitted over the Internet is inherently insecure, and we cannot guarantee its security.
• Keeping your password confidential is your responsibility; we will never ask you for your password (except when you log in to our website).

Amendments

Any changes to this policy will be posted on our website as soon as they are made.

Occasionally, you should review this page to make sure you are happy with any changes.

We may notify you of changes to this policy [by email or through the private messaging system on our website]

Your Rights

You have the right to access and in certain circumstances delete your information that we hold.

 The right to notify/correct us of any mistakes in information that we hold.

In certain circumstances, you may request a copy of the information we hold about you. We will require appropriate identification to provide information to you (we generally accept a photocopy of your passport certified by a solicitor or bank and an original utility bill showing your current address). In accordance with the law, we may suppress any personal information you request.

You may instruct us at any time not to use your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

If you want to exercise any of your rights please email, call or write to us at:

Email: customerservice@boltify.co.uk

Address: 2A Westbury Road Forest Gate, London, E7 8BU

Telephone: +44 (0) 20 8432 2948